Store preparation notice: GB Threads is developing its online store. Delivery charges, return and cancellation timelines, and payment providers are being finalized. Any applicable terms will be shown before you confirm an order. This page will be updated before commercial launch.
Need to change or cancel an order?
Contact GB Threads as soon as possible and share your order number, registered mobile number, and the requested change. Our team will check its current processing and dispatch status.
Before dispatch
Cancellation or order modifications may be possible before the package is packed or handed over to the courier. We cannot promise cancellation after processing has advanced or stock has been committed.
After dispatch
Once an order has been dispatched through M&P or TCS, cancellation may no longer be possible and a delivery/return process may apply. We will explain available next steps after checking the shipment.
Prepaid orders
Where an online payment was actually captured, any approved refund will follow the verified payment provider's process. Fees, eligibility and refund timing depend on the final store policy and relevant provider rules. We do not request unverified transfers to personal accounts.
Contact
For cancellation requests, use grandbazarenterprises@gmail.com or WhatsApp +92 346 6600614. Do not share card PINs, passwords, or one-time codes.